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Resolving conflict, bullying, and abusive behaviour
All Microlearning courses are available for 6 weeks from date of enrolment.  After expiry they can be re-purchased if required.

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Resolving conflict, bullying, and abusive behaviour

£10.00

Description

At best, workplace conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. That’s why it’s important to address conflict quickly.

In this course, you’ll learn common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behavior.

Differences between teammates actually demonstrate a diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding are key to your team’s productivity and effectiveness.

Social Care Training Solutions

Advanced Training

This option is aimed at an audience with prior knowledge of the subject and isn’t suitable for.  Those that are new to the subject would be better with our standard course.

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Need more time?

We recognise that sometimes groups need more time for discussions and group work. This can mean that a two-hour session is just not long enough to explore the curriculum and engage in question and answer sessions. So we are you offering the opportunity to extend the session by an hour to allow your trainees the chance to explore the curriculum fully!

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Zoom Training

These sessions can be accessed from a phone or laptop.

They are nothing like e-learning! The training is live and interactive. Participants can ask and answer questions just as they would in face-to-face training.